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dfwairport.com - Customer Service

Customer Service

Ask DFW
At DFW, we continue to improve and provide the best customer experience throughout your journey. For customer related questions, website feedback, or to file a complaint regarding a specific incident at DFW, you can can also email DFW at AirportInfoCenter@dfwairport.com. You should receive a response within 72 hours.

Airport Address

Mailing Address
DFW International Airport
P.O. Box 619428
DFW Airport, TX 75261
Physical Address
DFW International Airport
2400 Aviation Drive
DFW Airport, TX 75261

Airport Numbers

Main Number972 973 3112
Access Control Office972 973 5100
Airport Chaplaincy972 973 2665
Ambassador Program972 973 7000
Central Queue972 574 5878
DFW Airport Valet972 574 2400
DPS Criminal Hotline972 973 3546
Emergency Car Service972 973 3112
FBI Criminal Hotline972 973 3471
General Aviation972 574 3390
Ground Transportation972 973 4060
Lost and Found 
     American Airlines and American Eagle972 425 2465
All other Airport grounds972 973 4420
Noise Complaint Hotline972 973 3192
Parking Rate Information972 973 7275
Parking Guest Relations972 973 4840
Passenger Paging 
     Terminals A and C972 973 3112
     Terminals B, D and E972 973 3112
Police Fire AmbulanceDial 911
Police/Fire/EMS (non-emergency)972 973 3210
TDD (Hearing Impaired)972 574 5555
Travelers Aid Dallas/Fort Worth972 973 4420
TSA Administrative Office469 948 1810
TSA Customer Service Line469 948 1828
U.S. Post Office972 453 3372

On-Airport Hotels & Golf Course

Grand Hyatt DFW972 973 1234
Hyatt Place DFW Hotel972 574 1234
Hyatt Regency DFW Hotel972 453 1234
Bear Creek Golf Club972 456 3200
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