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dfwairport.com - Customer Service

Customer Service
Lost & Found

DFW Airport Lost & Found (for items not lost on plane): (972) 973 4420

American Airlines & American Eagle (for items lost on plane):
(972) 425 2465

Refer to our Airlines section for additional contact info.

Flight Information

Flight information is available on our website.

Flights displayed are within the next 12 hours.

Contact your specific airline for additional questions.

Parking

DFW Airport Parking Guest Relations

Hours of Operation:

Monday - Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 12 PM Noon

Customer Service

When it comes to serving our customers, it is important to us that we provide you a warm and welcoming travel experience.

To provide feedback, ask a question or report a concern / file a complaint, please call or email at askdfw@dfwairport.com.



 

 

Airport Address

Mailing Address
DFW International Airport
P.O. Box 619428
DFW Airport, TX 75261
 
Physical Address
DFW International Airport
2400 Aviation Drive
DFW Airport, TX 75261

Airport Numbers

Main Number(972) 973 3112
Customer Service (Questions/Comments)(972) 973 4968 
Access Control Office(972) 973 5100
Airport Chaplaincy(972) 973 2665
Ambassador Program(972) 973 7000
Central Queue(972) 574 5878
DFW Airport Valet(972) 574 2400
DPS Criminal Hotline(972) 973 3546
Emergency Car Service(972) 973 3112
FBI Criminal Hotline(972) 973 3471
General Aviation(972) 574 3390
Ground Transportation(972) 973 4060
DFW Airport Lost and Found(972) 973 4420
American Airlines and American Eagle(972) 425 2465
All other Airport grounds(972) 973 4420
Noise Complaint Hotline(972) 973 3192
Parking Rate Information(972) 973 7275
Parking Guest Relations(972) 973 4840
Passenger Paging 
All Terminals (A,B,C,D,E)(972) 973 3112
Police Fire AmbulanceDial 911
Police/Fire/EMS (non-emergency)(972) 973 3210
TDD (Hearing Impaired)(972) 574 5555
Travelers Aid Dallas/Fort Worth(972) 973 4420
TSA Customer Service Line(469) 948 1828
U.S. Post Office(972) 453 3372

On-Airport Hotels & Golf Course

Grand Hyatt DFW(972) 973 1234
Hyatt Place DFW Hotel(972) 574 1234
Hyatt Regency DFW Hotel(972) 453 1234
Bear Creek Golf Club(972) 456 3200

Open Records Request

The Dallas Fort Worth International Airport is a public governmental entity subject to the Texas Public Information Act, Chapter 552 of the Government Code.

You may fill out the Open Records Request Form with your written request for documents, which may then be submitted by email, fax or in person.

Email: openrecords@dfwairport.com

Fax: (972) 973 5481

In Person:
DFW International Airport (HQ)
2400 Aviation Drive
DFW Airport, TX 75261
Open Records Request Form
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