Join the Line
Join a virtual queue as a walk-in or make an appointment at Access DFW.
If you have submitted an application, click here to see the status.
Welcome to Access DFW
Access DFW serves as the central hub for all badging processes for employees and individuals that do business at DFW. The Access DFW office is located at Terminal B, B17 (outside security). Browse this page to easily book an appointment and view resources regarding your badge.
- To visit us as a walk-in or to make an appointment: Join the Line
- To check the status of your application: Check Application Status
Access DFW Hours of Operation:
- Monday – Thursday: 7:00 AM - 5:00 PM
- Friday: 7:00 AM - 1:00 PM
Employees can make an appointment or join our line as a walk-in by using the “Join the Line” button above from wherever they are. If you have an existing appointment and would like to walk-in, your appointment must be canceled before joining the walk-in line.
Before coming to see us, please be sure you can answer “yes” to both of these questions:
Did you receive an email letting you know we are ready to see you? If not, contact your Authorized Signatory. An Authorized Signatory is the designated representative authorized to request Airport Identification badges and maintain employee records on behalf of their agency.
Have you reviewed the Badge Identification Requirements for the required documents to ensure you have valid, acceptable documentation, and that your documents are originals (not copies) and in good condition (for example, are all names and numbers readable)?
Bring your documents with you - every time!
Ready to come see us? Here are the three scheduling methods we offer:
- Click the Join the Line button above to make an appointment or join the line as a walk-in. An appointment can be made up to 60 days in advance. (Please keep in mind that you may be called sooner than expected to pick up a SIDA badge for the first time or for reprint)
- You may walk in and schedule in person. Use the door for Terminal B17 Departures level, outside security (public side)
- Walk-ins can text “Access DFW” to 972-945-3656. (Appointments cannot be scheduled via text.)
Join the (Right) Line!
Review these handy tips to ensure you choose the correct queue. (Please note, we will not expedite services as a result of incorrect selections).
You can access a step by step guide here: How to Schedule an Appointment
|New Badges, Renewed Badges, Expired Badges, Replacement Badges (Lost/Stolen), Name changes, change in access||Appointments, Walk-Ins|
|Employee Portal Assistance, Keys, AOA Permits|
|Drop off a Disposition, Drop off a Genie|
|New Authorized Signatory and Assistance, New Company||New Company, Authorized Signatory, CHRC|
How to Cancel an Appointment
If you or your employee needs to reschedule or cancel an appointment, simply cancel by responding with the letter C to the confirmation text, then create a new appointment on the desired date.
Important Info To Know
View badge application process, acceptable documentation, escort privilege, deactivation procedures and more.
Review our training overview, guidelines, policies and more
Information and procedures for companies doing business at the Airport
Information on the different types of violations, processes and contacts.
Information on AOA Permits that allow a vehicle or equipment onto the Air Operations Area.
Various resources to help your badge experience
Access DFW Customer Experience Survey
We want your feedback! Please tell us how we did by clicking the link below and taking a quick survey.