"Last week I had a death in the family and had to travel from DFW to Richmond. I have physical limitations, including traveling with oxygen and medical supplies, and had set up for wheelchair service. For over an hour I waited as my friend tried to find someone to help me and grew increasingly concerned and stressed that I would miss my flight. Mariam evidently overheard or saw my friend panicking and offered her assistance. She was truly a Godsend! She helped me get my baggage through security and get someone to come assist me. She was absolutely the most professional, courteous, polite employee I have ever encountered, and she exceeded what anyone else has ever done. Just had to share this as she is an exception to the rule and a valuable asset to DFW.” – A Customer Story
