Alma's leadership and quick thinking in the face of inclement weather during the January snowstorms was truly remarkable. She proactively rented nearby hotel rooms for staff and offered other employees the opportunity to volunteer which prevented the store from closing or opening late. She also took extra time to ensure that stranded or delayed passengers received assistance. Alma's initiative, resourcefulness, and dedication to customer service are exemplary traits of a great leader. Her actions not only mitigated potential disruptions to business operations but also prioritized the safety and satisfaction of customers. Alma's leadership during this challenging time undoubtedly had a positive impact on both the store and our customers.
