Customer Resources
If you would like a step by step guide to our online schedule please check out our guide, How to Schedule an Appointment
Training
All badge holders are required to complete Security Training prior to new badge issuance (including 2nd badge) or badge renewal. All trainings are offered 100% remotely with the exception of security violations which will be completed in the Access DFW training room. Some courses are offered in Spanish as well as English.
Authorized Signatory Resources
AS Manual
The AS Manual is a resource to help Authorized Signatories understand and fulfill their responsibilities, which are defined by DFW Rules and Regulations along with Federal Regulations. The IDMS Authorized Signatory User Guide is a manual to operate within Access DFW’s badging software, IDMS, and is included under “Download Documents” tab in the IDMS portal.
Customs and Border Protection Air Security Area
Employers who have employees working in the CBP Air Security Area must maintain bonds in accordance with CBP bond requirements and must email required quarterly reports to CBP.
For questions regarding CBP Air Security Area access, bond requirements or quarterly reports, send an email to dfwairportairsec@cbp.dhs.gov or call CBP at 972 456 2290.
Access Change Request Form
All access is automatically assigned in IDMS. Individuals needing access through additional doors or vehicle gates should contact their company’s Authorized Signatory. The AS must submit the access change request in IDMS.
High-Security Keys, Intellikeys, and Genies
Authorized Signatories can request High Security keys, Genies, and Intellikeys for employees who require them. It is important to remember these things:
- Once issued, Genies and keys are tracked and accounted for just like Airport ID Badges.
- Each Genie and key is coded with a unique serial number for tracking and accountability purposes.
- Keys are issued to individuals and are non-transferable.
- Each Genie is issued to the vehicle and are non-transferable.
- Unauthorized reproduction is not permitted.
- Key holders shall not mark a key with a lock core number in any way.
- Submit original applications to our office.
Key holders, or the Authorized Signatory, must immediately notify Access DFW when a Genie, high security key, or Intellikey is lost, stolen, is not returned when a key holder terminates employment, or when a key holder transfers to a position that no longer requires the key. Genies, High Security keys, and Intellikeys must be returned to Access DFW immediately when they are no longer required or recovered.
Applications and Suspension form for can be found on Connected via the App Hub for DPS.
Sample Applicant Attestation
Authorized Signatories must attest that an applicant acknowledges their responsibilities as badge holders. Please view our sample attestation Sample Attestation [IF GIVEN IN PERSON] To- Badge Applicant. 49 Code of Federal Regulations The Code of Federal Regulations is the general and permanent federal regulations from which DFW Airport is regulated.
49 Code of Federal Regulations
The Code of Federal Regulations Title 49 is the general and permanent federal regulations from which DFW Airport is regulated.