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Ambassador Program

When you smile, the world smiles with you. 

Be a DFW Airport Ambassador Volunteer at the world’s premier Superhub.



NOTICE: The Ambassador Program office will temporarily suspend volunteer activities.

We're here to help.

DFW Ambassador Carousel Image

Every day, DFW Airport Ambassadors provide vital customer assistance, informing, greeting and directing thousands of travelers from all over the world. 

Benefits of becoming an Ambassador

Greet travelers, provide valuable assistance and make friends from far off places. As an Airport Ambassador Volunteer, your warm smile is the beginning of a fulfilling journey for the more than 73 million people visiting each year. Your help with gate information, amenities and directions to local attractions is a vital part in making their experience in North Texas one they’ll always remember. On top of all of this, you’ll also receive the following benefits:
  • Make new friends
  • Be part of a dynamic and fast-paced environment 
  • Flexible volunteer shifts of morning, afternoon or evening, any day(s) of the week
  • Attend Ambassador social events, tours and field trips
  • Receive free parking while you volunteer
  • Uniform and training manual are provided by DFW

Qualifications and commitment

  • One, four-hour shift any day of the week (morning, afternoon or evening)
  • Desire to meet and interact with people
  • Familiarity with airport operations a plus
  • Multilingual a plus
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