Passengers Business, Careers &
Maps - Accessibility


We're here to help.

Our goal is to make the traveling experience for the disabled community easier and relaxed when traveling to or through DFW. Please contact the office of the ADA Coordinator and let us know what you think of the information provided and feel free to suggest other ways we can make your visit better.

Accessible Parking

Disabled permit parking is available in signed areas of all parking lots and garages. In the Terminal garages, disabled parking is on both the upper arrival and lower departures roadways. One-hour areas may be utilized for long-term parking as long as the vehicle displays a disabled parking tag or license plate.  Due to TSA and height restrictions garages at some terminals are not van accessible.
Express and Remote lots are served by wheelchair accessible shuttle buses. DFW Airport Valet parking is also available at all terminals.

Wheelchair Accessibility

Wheelchair service is offered through your air carrier upon request. To ensure availability and timely service, it is strongly recommended that this service be reserved in advance.  However, wheelchair assistance may also be requested at airline ticket counters.

Wheelchair Accessible Van Service from Parking to Terminals:
To request a wheelchair accessible van from a parking area, use a courtesy phone in the parking area of the garage and call 4-2527 or tell the bus driver that you need a wheelchair accessible van. Please allow time after placing your call for the van to arrive to pick you up.

Wheelchair Accessible Van Service from Terminals:
For the best service after arriving at DFW Airport on your return trip, please collect your baggage before your request wheelchair accessible van service. Call 4-2527 from a Terminal building courtesy phone and give your location. This will give you time to go to the curbside for the return ride to your selected parking area. Please remain at the curbside once transportation has been requested. In order to serve other customers, the driver is unable to wait if you are not at the curbside.

Buses and Vans

DFW operates fixed-routes bus service to each of the parking areas listed above. Buses serving Remote North and Remote South are fully accessible. Not all buses serving the other areas are accessible, however, DFW operates demand responsive wheelchair accessible van service 24 hours per day. Wheelchair accessible vans can be used to travel between any public parking area and terminal buildings or to go from one Terminal to another. There is no charge for either bus or van service. 
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