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Passenger Assistance

# Our Commitment to You
> We’re committed to providing all our customers with excellent experiences at DFW Airport – from parking to security to amenities and more. We’re happy to lend a hand to help you have the best experience possible.

__Parking that works for you.__ All garages and lots have accessible parking. Accessible shuttles serve Express and Remote parking.


Accessible Parking

__All abilities are supported.__ Hidden Disabilities Sunflower Program and TSA Cares are available to you if you need support.  

Visible and Non-Visible Disabilities

__Transit through DFW with ease.__ Free, accessible pre- and post-security transportation will take you to another terminal or the Rental Car Center.

On-Airport Transit

__We have you covered.__ Nursing rooms, accessible restrooms and relief areas for service animals and pets are available for your convenience. 

Amenities

__Your experience matters.__ You can connect with our ADA office and voice your concerns. 

Grievances and Concerns

__Find your way with ease.__ DFW's interactive map helps you find what you need — all from your device.

Interactive Terminal Map

To provide feedback, ask a question or report a concern/file a complaint, please text +1-972-526-0974.

Accessibility

Our Commitment to You