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Passenger Assistance

Warmly welcoming you and ready to lend a helping hand

Passenger Assistance

  • Ambassadors

    When you smile, the world smiles with you. See how our DFW Airport Ambassador volunteers assist you at the world’s premier Superhub.

    Ambassadors
  • Meet & Greet with Allways

    DFW's Meet and Greet services is another way we are enhancing your experience. The welcoming team from Allways is on-hand to ensure our your journey is hassle-free and seamless.

  • Accessibility

    Our goal is to make the traveling experience for the disability community easier and relaxed when traveling to or through DFW.

  • Customer Experience Service Team

    Our Airport Customer Experience team can be spotted throughout our terminals helping customers, deploying cleaning teams, assisting with issues and more.