DFW airport provides a free training program for all drivers on the Air Operations Area (AOA) of the airport. The driver training and certification program is a part of DFW Airport Operations Technical Training (TechTrain) program and is offered to all drivers with access to the AOA free of charge. We offer certification for a number of different driver types.
About
DFW airport provides a free training program for all drivers on the Air Operations Area (AOA) of the airport.
The AOA is divided into two parts:
The Aircraft Movement Area (AMA), commonly referred to as simply the Movement Area
The Non-Movement Area.
The Movement Area is heavily regulated by the FAA. It consists of the areas outside of the Non-Movement Area Boundary Marking and includes the taxiways and runways. All vehicle operators seeking unescorted access to the Movement Area must be authorized by the Vice President of Operations and must complete training prior to entering the Movement Area unescorted. The Non-Movement Area consists of those areas within the Non-Movement Area Boundary Marking and includes the ramps around the central terminal buildings and also the ramps around the hangars and cargo facilities.
The driver training and certification program is a part of DFW Airport Operations Technical Training (TechTrain) program and is offered to all drivers with access to the AOA free of charge. We offer certification for a number of different driver types.
SIDA Badges
While we do work closely with the ACO (Access Control Office) for certain driver requirements, our office is not part of the process for obtaining your SIDA (Security Identification Display Area) badge. If you need more information or are looking to obtain a SIDA badge, please visit the Badge page to find out how you can begin that process.
The ACO is also responsible for permitting vehicles that will be entering the AOA without an escort. AOA permits, including AOA Vehicle Access Permits, Temporary AOA Vehicle Access Permits and AOA Equipment Permits, are the means by which motor vehicles and ground handling equipment are authorized to enter and/or be on the AOA. Vehicles and ground handling equipment entering security gates, commonly referred to as “AOA gates,” must display valid, unexpired AOA permits or be under escort by an agent of the Airport Board, or a representative of the airlines or a tenant responsible for the AOA gate through which the vehicle or ground handling equipment is entering. All vehicles entering through an AOA gate and ground handling equipment being brought into the AOA are subject to inspection by security personnel.
More information can be found on our Badging page.
West Cargo Access
Users needing Code 136 added to their SIDA badges must complete the driver certification as described on this site. Once training is complete, your badge sponsor will need to request that the code 136 be added to your badge through the SAFE system. Any questions regarding that process should be directed to the badging office.
If this is your first time to visit the LearningHub, you will need to create a new account. Find the link on the page that says New Users Only: click here to register for a new account and click on that link.
Fill out all of the required fields and click Submit to create your account. We suggest that you write these down as you will need to return to the LearningHub on multiple occasions.
Note: If you cannot remember your User ID or Password upon return, do not create a new account. This duplicate account will not have access to your previous learning history and will make it difficult for us to assist you if needed.
Overview
We offer four unique certifications depending upon your job function and how you will be accessing the airport. Take a look at the list below and read through each carefully. Use the tabs above to see how to register for your chosen certification.
Non-Movement
Who should have this certification? Board employees or contractors who access the Non-Movement Area of the airport, specifically the Central Terminal Area (CTA).
Concessions
Who should have this certification? Anyone who accesses the Non-Movement Area of the airport, specifically the Central Terminal Area (CTA), for the purposes of delivering goods to or for an airport concessionaire.
West Cargo/Code 136
Who should have this certification? Anyone who requires entry through the West Cargo Gate (AOA Gate 148) with access to the West Cargo complexes, the West Cargo ARFF road and the Northwest Emergency Loop. Consideration for this access must be approved by the Manager of Operations Technical Training.
Movement Area/SMGCS
Who should have this certification?
Anyone who has been previously authorized to access the Movement Area of the airport. This could include police, fire, security and operations personnel. SMGCS is a similar certification but is required of all Board employees with authorized access to the AMA during SMGCS conditions. These certifications also include West Cargo and Non-Movement Area certification as described above. Consideration for this access must be approved by the Vice President of Operations.
Overview
Non-Movement Area certification is for all drivers who access the CTA to perform any services such as maintenance or construction. These drivers have no access to taxiways or ARFF roads.
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
Terminal Area AOA Gate and Ramp Safety Awareness
Guide the Ground Vehicle Driving Simulators
Simulator Non-Movement Area/Concessions
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in "non" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only one that we are interested in is the one on top. Your search will return a list of items. The only item that we are interested in in the one on top. It is called Non-Movement Area Driver Qualification Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum:
Overview
Concessions certification is for all drivers who access the CTA to perform deliveries or provide service to terminal concessionaires or airlines. This certification is similar to the standard Non-Movement Area driver certification but with a training focus on delivery locations and procedures.
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
Concessions Ramp Safety
Guide the Ground Vehicle Driving Simulators
Simulator Non-Movement Area/Concessions
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in "conc" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only item that we are interested in in the one on top. It is called Concessions AOA Driver eLearning Qualification Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum: Image
Overview
West Cargo certification is for all drivers who require entry through the West Cargo Gate (AOA Gate 148) with access to the West Cargo complexes, the West Cargo ARFF road and the Northwest Emergency Loop. This certification includes access to the CTA as with Non-Movement Area certification (therefore, you do not need both certifications).
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
West Cargo Area Gate - Runway 18R Emergency Vehicle Road Training
Guide the Ground Vehicle Driving Simulators
Simulator West Cargo Area Matrix CODE 136
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in the word "west" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only one that we are interested in in the one towards the top. The only item that we are interested in is the second one in the list. It is called West Cargo Gate Access CODE 136 Matrix Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum:
Tips for a Successful Simulator Test
Thoroughly review all course materials and the manual for your certification:
Please plan to arrive at least 30 minutes prior to your scheduled start time. Finding parking at Terminal E can be difficult because the parking garage for our section of the terminal is currently under construction and will require at least a walk from the middle gates.
The back doors leading into the hallway outside of the simulator room are automatically unlocked at 6:30 AM and do not require a keycard to access.
You must be in the hallway at least 15 minutes prior to the scheduled start time. This will allow us to register you and let you have some hands on practice with a simulator before your test begins.
Users on the waiting list will be added to the class 10 minutes prior to the scheduled start time which means that if you are not there, you may lose your seat to a user on stand-by.
All simulator sessions will begin promptly at the scheduled start time. If you are late, even by a minute, you cannot join the session. The monitoring of the simulators is a manual process and requires all of the instructor’s attention. Once the session begins, we simply cannot open the door and register other users. Please be considerate and do not enter the classroom once the door has been closed. Late arrivals will need to go online to the LearningHub and register for another session.
Please bring a valid driver’s license. You do not need to present your SIDA badge.
Do not bring notes or maps with you to your session. These materials are not allowed in the room. Maps and other necessary way-finding materials will be provided.
The use of cell-phones is prohibited in the classroom. Please turn off or silence all mobile devices and radios before entering the simulation room.
Listen carefully to your instructor’s pre-briefing and follow all of the instructions you are given. They are designed to help you get the best experience possible out of your driver simulation.
Frequently Asked Questions
When do you offer simulator tests? We generally offer simulator sessions every day, Monday through Friday. We offer up to three sessions per day at the hours of:
8:00 AM, 9:30 AM and 11:00 AM
Why do you not offer afternoon sessions?
Because of the difficulty of parking at Terminal E, all of our simulator sessions are set for the morning hours when traffic and parking are most available. For those working late or overnight shifts who cannot make it into a morning session, special arrangements can sometimes be made if we know in advance. We can schedule a special session between the hours of 12:00 PM and 2:30 PM. Contact jbryant@dfwairport.com if you would like to request an afternoon session.
I cannot sign up for a simulator. What is wrong?
The likely answer is that you have not completed the required training for your simulator. Each simulator has a certain number of online training requirements. Until these are completed, the button you would normally use to register for an online course will say something like “YOU HAVE UNMET PRE…” This text is cut off but is meant to tell you that you have unmet prerequisites to complete the course. Once the prerequisite courses are complete, the button will change to show REGISTER NOW and you can sign-up for a session.
It says the course is not in my catalog, what do I do?
You must sign up for the proper curriculum, not the individual Simulator Course. Click on any of the links in the Types of Driver Certification above to see step by step instructions for doing this.
I do not see any simulator courses on the schedule.
We schedule Simulator sessions several months in advance. In the unlikely event that there are no courses available, please email jbryant@dfwairport.com.
I cannot make my scheduled session, what do I do?
Simply go online and log into your account on the LearningHub. The button on your course will say ENROLLED (see image below). Click on the arrow to the right of this button and choose Withdraw. Confirm your withdrawal and then choose No when asked if you want to remove the course from you learning assignments. You can then go back to your home page and register for a new session. If you simply do not show up for a session, you will not be able to sign up for a session within the next 5 days.
What happens if I fail? How many times can I take the simulator?
You can take the simulator test as many times as necessary. However, we have a 5 day waiting period between sessions. You cannot sign up for back to back sessions. In the event, that you need to complete a session quickly and are unable to sign up, contact techtrain@dfwairport.com and we can work with your schedule to find something that fits.
I heard that the simulator will make you sick.
This is not true for everyone, but using any kind of simulator system can cause some users to experience vertigo. The best thing to do is relax. If you are stressed about the test, any dizzy feelings will be amplified.
DFW airport provides a free training program for all drivers on the Air Operations Area (AOA) of the airport. The driver training and certification program is a part of DFW Airport Operations Technical Training (TechTrain) program and is offered to all drivers with access to the AOA free of charge. We offer certification for a number of different driver types.
About
DFW airport provides a free training program for all drivers on the Air Operations Area (AOA) of the airport.
The AOA is divided into two parts:
The Aircraft Movement Area (AMA), commonly referred to as simply the Movement Area
The Non-Movement Area.
The Movement Area is heavily regulated by the FAA. It consists of the areas outside of the Non-Movement Area Boundary Marking and includes the taxiways and runways. All vehicle operators seeking unescorted access to the Movement Area must be authorized by the Vice President of Operations and must complete training prior to entering the Movement Area unescorted. The Non-Movement Area consists of those areas within the Non-Movement Area Boundary Marking and includes the ramps around the central terminal buildings and also the ramps around the hangars and cargo facilities.
The driver training and certification program is a part of DFW Airport Operations Technical Training (TechTrain) program and is offered to all drivers with access to the AOA free of charge. We offer certification for a number of different driver types.
SIDA Badges
While we do work closely with the ACO (Access Control Office) for certain driver requirements, our office is not part of the process for obtaining your SIDA (Security Identification Display Area) badge. If you need more information or are looking to obtain a SIDA badge, please visit the Badge page to find out how you can begin that process.
The ACO is also responsible for permitting vehicles that will be entering the AOA without an escort. AOA permits, including AOA Vehicle Access Permits, Temporary AOA Vehicle Access Permits and AOA Equipment Permits, are the means by which motor vehicles and ground handling equipment are authorized to enter and/or be on the AOA. Vehicles and ground handling equipment entering security gates, commonly referred to as “AOA gates,” must display valid, unexpired AOA permits or be under escort by an agent of the Airport Board, or a representative of the airlines or a tenant responsible for the AOA gate through which the vehicle or ground handling equipment is entering. All vehicles entering through an AOA gate and ground handling equipment being brought into the AOA are subject to inspection by security personnel.
More information can be found on our Badging page.
West Cargo Access
Users needing Code 136 added to their SIDA badges must complete the driver certification as described on this site. Once training is complete, your badge sponsor will need to request that the code 136 be added to your badge through the SAFE system. Any questions regarding that process should be directed to the badging office.
If this is your first time to visit the LearningHub, you will need to create a new account. Find the link on the page that says New Users Only: click here to register for a new account and click on that link.
Fill out all of the required fields and click Submit to create your account. We suggest that you write these down as you will need to return to the LearningHub on multiple occasions.
Note: If you cannot remember your User ID or Password upon return, do not create a new account. This duplicate account will not have access to your previous learning history and will make it difficult for us to assist you if needed.
Overview
We offer four unique certifications depending upon your job function and how you will be accessing the airport. Take a look at the list below and read through each carefully. Use the tabs above to see how to register for your chosen certification.
Non-Movement
Who should have this certification? Board employees or contractors who access the Non-Movement Area of the airport, specifically the Central Terminal Area (CTA).
Concessions
Who should have this certification? Anyone who accesses the Non-Movement Area of the airport, specifically the Central Terminal Area (CTA), for the purposes of delivering goods to or for an airport concessionaire.
West Cargo/Code 136
Who should have this certification? Anyone who requires entry through the West Cargo Gate (AOA Gate 148) with access to the West Cargo complexes, the West Cargo ARFF road and the Northwest Emergency Loop. Consideration for this access must be approved by the Manager of Operations Technical Training.
Movement Area/SMGCS
Who should have this certification?
Anyone who has been previously authorized to access the Movement Area of the airport. This could include police, fire, security and operations personnel. SMGCS is a similar certification but is required of all Board employees with authorized access to the AMA during SMGCS conditions. These certifications also include West Cargo and Non-Movement Area certification as described above. Consideration for this access must be approved by the Vice President of Operations.
Overview
Non-Movement Area certification is for all drivers who access the CTA to perform any services such as maintenance or construction. These drivers have no access to taxiways or ARFF roads.
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
Terminal Area AOA Gate and Ramp Safety Awareness
Guide the Ground Vehicle Driving Simulators
Simulator Non-Movement Area/Concessions
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in "non" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only one that we are interested in is the one on top. Your search will return a list of items. The only item that we are interested in in the one on top. It is called Non-Movement Area Driver Qualification Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum:
Overview
Concessions certification is for all drivers who access the CTA to perform deliveries or provide service to terminal concessionaires or airlines. This certification is similar to the standard Non-Movement Area driver certification but with a training focus on delivery locations and procedures.
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
Concessions Ramp Safety
Guide the Ground Vehicle Driving Simulators
Simulator Non-Movement Area/Concessions
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in "conc" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only item that we are interested in in the one on top. It is called Concessions AOA Driver eLearning Qualification Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum: Image
Overview
West Cargo certification is for all drivers who require entry through the West Cargo Gate (AOA Gate 148) with access to the West Cargo complexes, the West Cargo ARFF road and the Northwest Emergency Loop. This certification includes access to the CTA as with Non-Movement Area certification (therefore, you do not need both certifications).
Requirements
You must complete the following courses to obtain and maintain certification. Each of these courses are part of a complete online curriculum. Below the list of courses, you will see detailed instructions for how to sign-up for this curriculum.
West Cargo Area Gate - Runway 18R Emergency Vehicle Road Training
Guide the Ground Vehicle Driving Simulators
Simulator West Cargo Area Matrix CODE 136
Signing Up For Training/Certification
If the steps outlined below do not return any search results, the likely cause is that you just set up your account and it has not been registered completely. This is a process that our LMS runs at the beginning of each hour. If you cannot see the necessary curriculum, log out and then log back in after the top of the next hour and repeat the below steps.
You will see a page similar to the one pictured below:
Click into the Find Learning box (the one highlighted in the picture) and type in the word "west" (without the quotation marks) like this:
Click the Go button to the right of the box.
Your search will return a list of items. The only one that we are interested in in the one towards the top. The only item that we are interested in is the second one in the list. It is called West Cargo Gate Access CODE 136 Matrix Curriculum. The icon next to the name looks like a folder (see image below). Hover your mouse over this item and it will highlight a darker blue and an option will appear that says Self Assign Curriculum. Click on that link to assign your curriculum:
Tips for a Successful Simulator Test
Thoroughly review all course materials and the manual for your certification:
Please plan to arrive at least 30 minutes prior to your scheduled start time. Finding parking at Terminal E can be difficult because the parking garage for our section of the terminal is currently under construction and will require at least a walk from the middle gates.
The back doors leading into the hallway outside of the simulator room are automatically unlocked at 6:30 AM and do not require a keycard to access.
You must be in the hallway at least 15 minutes prior to the scheduled start time. This will allow us to register you and let you have some hands on practice with a simulator before your test begins.
Users on the waiting list will be added to the class 10 minutes prior to the scheduled start time which means that if you are not there, you may lose your seat to a user on stand-by.
All simulator sessions will begin promptly at the scheduled start time. If you are late, even by a minute, you cannot join the session. The monitoring of the simulators is a manual process and requires all of the instructor’s attention. Once the session begins, we simply cannot open the door and register other users. Please be considerate and do not enter the classroom once the door has been closed. Late arrivals will need to go online to the LearningHub and register for another session.
Please bring a valid driver’s license. You do not need to present your SIDA badge.
Do not bring notes or maps with you to your session. These materials are not allowed in the room. Maps and other necessary way-finding materials will be provided.
The use of cell-phones is prohibited in the classroom. Please turn off or silence all mobile devices and radios before entering the simulation room.
Listen carefully to your instructor’s pre-briefing and follow all of the instructions you are given. They are designed to help you get the best experience possible out of your driver simulation.
Frequently Asked Questions
When do you offer simulator tests? We generally offer simulator sessions every day, Monday through Friday. We offer up to three sessions per day at the hours of:
8:00 AM, 9:30 AM and 11:00 AM
Why do you not offer afternoon sessions?
Because of the difficulty of parking at Terminal E, all of our simulator sessions are set for the morning hours when traffic and parking are most available. For those working late or overnight shifts who cannot make it into a morning session, special arrangements can sometimes be made if we know in advance. We can schedule a special session between the hours of 12:00 PM and 2:30 PM. Contact jbryant@dfwairport.com if you would like to request an afternoon session.
I cannot sign up for a simulator. What is wrong?
The likely answer is that you have not completed the required training for your simulator. Each simulator has a certain number of online training requirements. Until these are completed, the button you would normally use to register for an online course will say something like “YOU HAVE UNMET PRE…” This text is cut off but is meant to tell you that you have unmet prerequisites to complete the course. Once the prerequisite courses are complete, the button will change to show REGISTER NOW and you can sign-up for a session.
It says the course is not in my catalog, what do I do?
You must sign up for the proper curriculum, not the individual Simulator Course. Click on any of the links in the Types of Driver Certification above to see step by step instructions for doing this.
I do not see any simulator courses on the schedule.
We schedule Simulator sessions several months in advance. In the unlikely event that there are no courses available, please email jbryant@dfwairport.com.
I cannot make my scheduled session, what do I do?
Simply go online and log into your account on the LearningHub. The button on your course will say ENROLLED (see image below). Click on the arrow to the right of this button and choose Withdraw. Confirm your withdrawal and then choose No when asked if you want to remove the course from you learning assignments. You can then go back to your home page and register for a new session. If you simply do not show up for a session, you will not be able to sign up for a session within the next 5 days.
What happens if I fail? How many times can I take the simulator?
You can take the simulator test as many times as necessary. However, we have a 5 day waiting period between sessions. You cannot sign up for back to back sessions. In the event, that you need to complete a session quickly and are unable to sign up, contact techtrain@dfwairport.com and we can work with your schedule to find something that fits.
I heard that the simulator will make you sick.
This is not true for everyone, but using any kind of simulator system can cause some users to experience vertigo. The best thing to do is relax. If you are stressed about the test, any dizzy feelings will be amplified.
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