dfwairport.com - Awards

List of Awards


DFW Airport has been recognized throughout the aviation industry on behalf of the outstanding operations and customer service provided by concessionaires, including these achievements:

2018 - The Moodie Report Food and Beverage Awards (FAB)

  • Airport Wine Bar of the Year: CRU Food and Wine Bar

2018 - Airport Revenue News (ARN)

  • Airport with the Best Customer Service
  • Airport with the Best Overall Program

2018 - Airport Council International (ACI)

  • Richard A. Griesbach Award of Excellence
  • Best Retail Program for Large Hubs, 1st Place
  • Best Food and Beverage Program for Large Hubs, 3rd Place
  • Hickory: Best Food and Beverage Concept, 3rd Place

2017 - The Moodie Report Food and Beverage Awards (FAB)

  • Zenola Campbell, FAB Award for Outstanding Individual Contribution to Airport Food and Beverage

2017 - Airport Revenue News (ARN)

  • Airport with the Best Customer Service
  • Dylan's Candy Bar: Best Retail Store Design
  • Artisan Market: Best New Food and Beverage Concept (Small)

2017 - Airport Council International (ACI)

  • Best Food and Beverage Program for Large Airports, 3rd Place
  • Best Innovative Consumer Experience Concept or Practice: 3rd Place, Military Exodus for the Holidays
  • Best New National Brand Concept: 3rd Place, Univision

2016 Airport Revenue News (ARN)

  • Best Concessions Management Team

2016 Airport Council International (ACI)

  • Richard A Griesbach Award of Excellence
  • Best Retail Program for Large Airports, 1st Place
  • Best Food and Beverage Program for Large Airports, 2nd Place

2015 Airport Council International (ACI)

  • Best Innovative Consumer Experience: 2nd Place
  • Best Food and Beverage Program, 3rd Place

2014 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division

2014 – The Moodie Report Food & Beverage Awards (FAB)

  • Pappasito's Cantina: Highly Commended for Airport Food to Go Offer of the Year
  • Qdoba: Highly Commended for Airport Fast Food/Quick Service Restaurant of the Year

2013 – Airport Revenue News (ARN)

  • Airport with the Best Overall Concessions Program, Large Airport Division
  • Airport with the Best Customer Service, Large Airport Division

2013 – Airport Minority Advisory Council (AMAC)

  • Airport Concessions Award

2012 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division

2012 – The Moodie Report Food & Beverage Awards (FAB)

  • Pappadeaux Seafood Kitchen: Best Airport Fine Dining Restaurant

2011 – Airport Revenue News (ARN)

  • Terminal D: Terminal with the Best Overall Concessions Program

2009 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division
  • Terminal D: Terminal with the Best Overall Concessions Program

2008 – Airport Revenue News (ARN)

  • Airport with the Best Overall Concessions Program, Large Airport Division
  • Terminal D: Terminal with the Best Overall Concessions Program
  • Terminal D: Terminal with the Best Customer Service
  • Terminal D: Terminal with the Most Unique Services

2007 – Airport Revenue News (ARN)

  • Airport with the Best Concessions Management Team, Large Airport Division
  • Terminal D: Terminal with the Best Customer Service
  • Terminal D: Terminal with the Most Unique Services