Terminal Renewal and Improvement Program

TERMINAL A REQUEST FOR PROPOSALS
Click here to view the RFP documents.

Click here to visit the main DFW Airport Concessions page, where we will post:

• Questions and answers
• Addenda (if necessary)
• Important dates
• Concessions resources

• Concessions Opportunities
  Click here to view Ken Buchanan, Executive Vice President of Revenue Management, discussing the many upcoming concession opportunities at DFW Airport.
• Terminal Renewal and Improvement Program (TRIP)
  Click here to learn more about DFW’s 7-year Terminal Renewal and Improvement Program aimed at renovating the Airport’s terminal infrastructure, improving operational efficiency and increasing concessions.
• DFW Passenger Feedback
  Click here to view DFW Passengers expressing what concession operations they’d like to see in an airport.

PREVIOUS CONCESSIONS OUTREACH BRIEFINGS

• Review of Previous Workshops - July 29, 2010
  • Presentation
• Workshop: “How to Write a Proposal, and a Review of Previous Workshops” - June 22, 2010
  • Presentation
  • Video of Briefing
• Workshop: “Speed Dating for Partnerships and a Review of Previous Workshops" - May 25, 2010
  • Presentation
  • Video of Briefing
• Workshop: "How to Pursue Concessions Opportunities at DFW International Airport" -
  April 27, 2010
  • Presentation
  • Video of Briefing
• Briefings for Advocacy and Trade Groups - March 9, 2010
  • Presentation
  • Video of Briefing
  • Meeting Summary

UPDATES

• Concessionaire Forum, June 15, 2010
• Concession Owners Meeting, March 29, 2010
• Concessions Brainstorm Workshop – December 7, 2009
• Concessions Committee Presentation, October 14, 2009
• Concessions Committee Presentation, September 29, 2009
• Concessions Policy Amendments, November 5, 2009
• Concession Owners Meeting, September 9, 2009
• TDP Concessions Plan Q&A September 24, 2009
• Q&A from September 9, 2009 Owners Meeting

RESOURCES

• 2007 Board Concessions Business Plan
• Boston Consulting Group, DFW Retail Study, Summer 2006
• Buxton Group, DFW Customer Profiling Study, September 2006
• Buxton Group, Customer ID Profile, September 2009
• Buxton Group, Terminal Profiles, September 2009
  • Buxton Customer Profile Information
    (Click through first screen to view profile information.)
• Dale Fodness, Passenger Expectations for Airport Service Quality
• DFW Concessions, Terminal Performance History 2008
• DFW Market Research, Pax Dwell Time, December 2008
• Jacobs Consultancy, Space Optimization Report, Aug 2009
• SH&E-CAM, DFW Existing Conditions, Sep 2006