| Before you depart for the Airport, please take this opportunity to ask DFW your travel questions to make your trip easier and less stressful. Below are some frequently asked questions, so be sure to check them out - we may already have a response to your question! If we do not answer your question below, please e-mail DFW at AirportInfoCenter@dfwairport.com. You should receive a response within 72 hours.
PARKING AND TRANSPORTATION
SECURITY
MEETERS AND GREETERS
SERVICES OFFERED
The Airport offers numerous on-site parking options for travelers
of all DFW airlines. Click here to view DFW's Parking
Recommendations.
Is one-hour parking closed?
DFW’s designated one-hour spaces are now open! Guests
wishing to pick-up or drop-off friends or family members are
now able to park in one of the 2,700 newly re-opened front
row spaces located in Terminal Parking.
DFW Airport provides accessible parking in terminal, reduced
rate and shuttle parking areas. Please click on DFW’s  Accessible Parking Guide for complete information.
Where can I find a taxi and how much will it cost?
Taxis are available in all terminals at designated taxi stands
curbside on the upper level. Estimated fare information is
available at these taxi stands. Please visit our Taxi
Guide for additional information.
Where does the train go/does it connect to The Trinity
Rail?
The Skylink train serves all terminals, inside security. Bus service to the Centerport Station of the Trinity Railway Express (TRE) is available on the lower level of all terminals. Please visit DFW's Transportation Guide for information.
Can I rent a car at DFW Airport?
The Rental Car Center is located near the south entrance of
DFW Airport and facilitates the rental car transaction and
pick-up. For transportation to DFW's Rental Car Center from
the terminals, board the Rental Car bus located at the terminal
lower levels. Please visit our Rental
Car page for additional information.
Check with your airline for specific security and baggage
requirements. The Transportation Security Administration (TSA)
limits each traveler to one carry-on bag and one personal
bag (i.e., purse or briefcase). Please visit the TSA’s
Travel Tips page for the latest information. Best advice:
leave all possible problem items at home or place in checked
baggage.
For the latest Airport security information, please visit
the TSA’s
Travel Tips page.
Where should I pick up someone who is arriving at DFW?
Find out the bag claim area in which to meet your arriving
passengers by visiting DFW's Flight
Information page before arriving at the Airport.
Those picking up passengers may park in one of DFW’s
one-hour parking spaces located on the first rows of DFW’s
Terminal Parking. In addition, you may stop your vehicle at
the terminal curbsides as long as someone remains in the vehicle
at all times. The vehicle should be parked in designated loading
and unloading areas. Unattended vehicles at terminal curbsides
and other illegally parked vehicles will be towed immediately.
If you need assistance with locating your arriving passengers
or have additional questions on terminal wayfinding, be sure
to ask one of DFW Airport's many Ambassadors and they will
be happy to help!
Those dropping off passengers may continue to do so at terminal
curbsides as long as someone remains in the vehicle at all
times. The vehicle should be parked in designated loading
and unloading areas. Unattended vehicles at terminal curbsides
and other illegally parked vehicles will be towed immediately.
If you would like to escort a passenger(s) into the terminal up to security, one-hour parking spaces are located on the first rows of DFW's Terminal Parking.
My children are traveling alone and are minors. Can I escort
them to the gate, and who can meet them when they deplane?
Unaccompanied minor procedures vary by airline. Please check
directly with your airline for specific requirements.
My grandmother is disabled/needs a wheelchair, can you arrange
special assistance for her since I cannot go beyond the security
checkpoint?
Special assistance for elderly and/or disabled passengers
should be arranged directly with your airline in advance.
Where can I plug in my laptop?
Power outlets are available in all terminals in various locations. Eight Samsung mobile Travel Centers, which are combination business lounges/Starbucks coffee shops, have electrical outlets at each seat, and dial-up and wireless Internet access. These centers are located in the Terminals A, B, C and E Skylink stations. Additionally, a Guest Services Center is located at Terminal B, Gate B14 for guests to plug in their laptops.
How do I page someone?
Paging telephones are available in all terminals. These phones
have a white or red background with specific instructions
for use.
How can I find out arrival/departure information? How can
I find out which bag claim area to meet my arriving family?
Visit DFW's Flight information page
for up-to-date flight status or you may contact your airline's
web site or reservation telephone line for information. Specific
bag claim information is available at flight information
displays in each terminal.
What can I do while waiting for my flight to depart?
DFW departing guests have many options available in all terminals. Visit DFW's Shops & Restaurants page for dining, specialty retail and services information. Children’s play areas are located in Terminals B and C.
How do I reach the Airport’s Lost and Found?
| American Airlines and American Eagle |
972 425 2465 |
| |
|
| Terminal D non-American flights |
972 973 5050 |
| |
|
| All other Airport grounds |
972 574 4420 |
| |
|
Where can I go to smoke?
Designated smoking areas are available outside of each terminal
entrance. Smoking is not permitted inside of any DFW terminal.
Can I check my baggage at the curb?
Curbside baggage information is available through your individual
airline. Please contact your airline for availability. |
