According to federal regulation, employers are required to promptly notify the ACO whenever an employee’s access is no longer needed or when a badge has been lost or stolen. Employers are to notify the ACO any time an employee resigns, is terminated, or when employment at DFW has otherwise ended. Notification of deletion of access privileges can be initiated by Airport authority, a duly authorized agent of the employer or by the badge sponsor and must be made promptly to the ACO.

To notify the ACO during normal business hours, download and complete the Badge Deletion Request form and fax it to the ACO at 972 973 5113. For badge suspensions after normal business hours, employers must immediately contact the Department of Public Safety at 972 574 5545 and on the next business day, the employer must complete the Badge Deletion Request form and fax it to the ACO at 972 973 5113.

Employers are to make every effort to retrieve badges from employees no longer working at DFW or who are no longer an employee of the company. Employers must also return the badges to the ACO promptly. Employers that fail to return badges to the ACO within ten (10) business days from the date the ACO receives the Badge Deletion Request form, will be billed for the non-returned badges. Non-returned badge fees are non-refundable even when the badge is returned after the ten (10) day period (see Fees and Charges).