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DFW Access Control Office for Badging

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DFW Airport’s Access Control Office (ACO) provides its business partners and their employees with badging, fingerprinting, AOA permit, AOA device and key issuance services that may be necessary for an employee to work at the Airport. Note: The ACO does not offer key issuance services for Terminal D.

These web-pages contain the necessary forms, information, office hours and directions to assist applicants with the process. By reviewing the information and completing the necessary forms before arriving at the ACO, DFW hopes to make the process proceed more smoothly and quickly.

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ACO CONTACT INFORMATION
Phone: 972 973 5100
Fax: 972 973 5113
E-mail: aco@dfwairport.com

Hours of Operation

Directions to ACO
 
SCHEDULE AN APPOINTMENT


The Access Control Office is able to schedule appointments for new and renewal badge applicants. Please use the following instructions to schedule an appointment.

  1. To Schedule an Appointment:

    1. Call 972 973 5100
       
      • Monday through Friday - -7:00 am to 5:00 pm
         
      • Friday – 7:00 am to Noon.
         
    2. Let the Trusted Agent know if you are a new applicant or renewal applicant
    3. Select an appointment that fits your schedule!
       
  2. Arriving for a scheduled appointment

    1. Plan to arrive 5 to 10 minutes prior to your scheduled appointment time
       
    2. Go to the Appointment Only check-in line
       
    3. Trusted Agent will call you at your scheduled appointment time
       
  3. Late Arrivals for Scheduled Appointments

    1. You are considered late when you arrive more than 5 minutes after your scheduled appointment time
       
    2. Late arrivals may choose one of the following options:
       
      • Use the Walk-In Only line and wait, or
         
      • Call 972 973 5100 to make another appointment
         
  4. To Cancel an Appointment

    1. Please cancel appointments 1 business day prior to the scheduled appointment
       
    2. Call 972 973 5100 to cancel an appointment and reschedule
       

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