What We Do

• Ambassadors provide vital assistance to passengers and visitors who arrive in and depart from the Dallas-Fort Worth area via DFW International Airport 
   
• Ambassadors meet travelers and direct them to connecting flights, bag claim and other Airport facilities
   
• Ambassadors offer welcoming smiles and accurate, up-to-date information about area attractions, hotels and other amenities
   
• Bilingual Ambassadors provide much-needed translation services appreciated by international visitors
   
• Ambassadors strive to raise customer service to the highest level of any airport in the world with friendly, responsive volunteers in the terminals.